Failing to take care of existing customers is a death wish
Dawn Fotopulos joins Jim Blasingame to report that the difference between keeping a good customer and having to acquire a replacement could be whether you survive or not.
More interviews with Dawn Fotopulos
Celebrating Women’s History Month: Being a woman in a masculine industry
Why the dental industry is an indicator of the health of an economy
How an award-winning book can help you with financial management
Why customers get mad if you don’t bill them monthly
The 5 stages of accounts receivable management