What is the impact of technology on one-on-one communication?

What is technology doing to communication? Christy Demetrakis joins Jim Blasingame to talk about some of the challenges humans have blending technology and our need to connect and communicate with other humans, especially customers.

More interviews with Christy Demetrakis

You can't read body language on Twitter or Facebook

Featuring Christy Demetrakis – July 27, 2012