Interview with Brad Huisken
Steve and Jim talk about how small businesses can find opportunity instead of problems when the Big Boxes come to town. Big Boxes have a lot of stuff, but they don't have everything. They don't even have the really good stuff that is easy for small business, like customization, technical help, convenience, (your idea here). The guys wrap up by talking about the untapped resource, referrals.
More interviews with Brad Huisken
If you want more business, train your people how to get it
Using customer loyalty to avoid the perils of Pareto
Training your leaders to develop customer loyalty
How retailers can survive and thrive thru the winter and beyond
Why you should thank a prospect even when you didn’t get the business
Articles by Brad Huisken
First Impressions
The first encounter that a potential customer has with a company begins to forge the entire series of interactions with that buyer. In today's world, the first impression that a client receives li...
A Professional is Always "On the Job"!
Brad Huisken explains how to advance from being a regular salesperson to being a professional salesperson. A professional
Happy new year!
The New Year is here, and with it comes new opportunities for salespeople. Here are a few things to remember after the champagne and the bowl games.
Customer service standards - part 1
Customer service standards can make or break a business. Brad Huisken writes on working with your customers to maintain a profitable relationship.
Handling objections - part 3
How do you handle objections in your small business? Brad Huisken writes on ways to make the most of objections.