Bob Negen

The ONLY reason why customers come back

Bob Negen joins Jim Blasingame to reveal that the ONLY reasons customers who come to your business, and then come back, is because of the experience they have, not what you sold them.

More interviews with Bob Negen

Bob Negen
How to shift to an “omni-experiential” retail strategy
Bob Negen
How Main Street retail has pivoted in the pandemic era
Bob Negen
The weird 2020 holiday season got weird in April
Bob Negen
How retailers had to shift to survive
Bob Negen
The weird 2020 holiday season got weird in April