Bob Negen

The 2 most important words for a small business: Thank you

Bob Negen joins Jim Blasingame to explain that as a small business owner, you must say thank you to every customer, plus you must hire and train employees to say thank you.

More interviews with Bob Negen

Bob Negen
How to shift to an “omni-experiential” retail strategy
Bob Negen
How Main Street retail has pivoted in the pandemic era
Bob Negen
The weird 2020 holiday season got weird in April
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How retailers had to shift to survive
Bob Negen
The weird 2020 holiday season got weird in April