Bob Negen

The money’s not yours until the customer is happy

Are you prepared to do whatever it takes to make customers happy? Bob Negen joins Jim Blasingame to discuss how to convert doing what it takes to make customers happy to making them loyal.

More interviews with Bob Negen

Bob Negen
How to shift to an “omni-experiential” retail strategy
Bob Negen
How Main Street retail has pivoted in the pandemic era
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The weird 2020 holiday season got weird in April
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How retailers had to shift to survive
Bob Negen
The weird 2020 holiday season got weird in April