What is your customers' experience with your business?
How does your business look from a customer's eyes? Bob Fischer joins Jim Blasingame to recommend finding out what your business looks and sounds like from the customer's point of view, especially with regard to simplicity.
More interviews with Bob Fischer
When the principle of frugality is appropriate and when it isn’t
Differentiating between spending money and intelligent consumption
How to live to be 100 under your own steam
Why the term “Senior moment” should be banned
Are we experiencing more “ageism” today than in the past?