Avisionary leader, business accelerator and industry futurist, Zain Raj is combining innovation and creativity to create new business models for the future. Zain is the Chairman and CEO of Shapiro + Raj, a independent research and insights company. Zain is also the founder and CEO of zednext, an ideas incubator that takes an objective and disruptive look at issues and trends to help marketers and business leaders realize their full potential in a data-driven, digitally led and insights-driven world. Most recently he was CEO of Epsilon Agency Services (EAS), the largest global CRM and Digital agency.

Zain is author of Brand Rituals™: How Successful Brands Bond with Customers for Life, an Amazon marketing and sales bestseller, which provides a new approach to building brands in today’s digitally-led environment. He is a sought-after speaker on the changing marketing landscape and the importance of return on equity, espousing the view that marketing needs to change people’s behavior, not just attitudes for brands to forge strong relationships with core customers. An evangelist for innovation and strong believer in empowering others, Zain has contributed his insights to The Wall Street Journal, Business Week, Fast Company, Forbes, Crain’s and publications of the nation’s top business schools.