Lainey Feingold has developed Structured Negotiation, an alternative to filing a lawsuit that emphasizes collaboration and focuses on solution. Lainey and her co-counsel have negotiated more than 70 settlements without filing a single lawsuit. She has negotiated these agreements with some of the largest organizations in the United States, including American Express, the City and County of San Francisco, Bank of America, Weight Watchers, CVS, Wal-Mart, Major League Baseball, and Wells Fargo Bank.
Lainey, author of Structured Negotiation: A Winning Alternative to Lawsuits, represents disabled people seeking full participation in society. Her principal work is with the visually impaired community on technology and information access issues, including web and mobile accessibility.