Jessica Moser is the senior vice president of Small & Specialty Business at MetLife.

Moser is the segment head of MetLife’s Group Benefits, U.S. Business, responsible for leading Small & Specialty Business. Named to the position in January 2018, she oversees sales, strategy, underwriting, and overall P&L for businesses with fewer than 100 employees, and does the same for Specialty Markets, which includes the General Agent and TPA channels, as well as PEO and Association businesses.

Prior to this role, Moser served as vice president heading MetLife’s Group Benefits Regional and Small Markets Strategy organization, where she created and implemented strategies to drive growth for businesses with 2 – 5,000 employees, based on analysis of internal frameworks, competitor developments, and market trends.

Moser has also been responsible for building out new distribution capacity through benefit administration, private exchange and technology platforms, as well as ensuring effective onboarding of these entities and overseeing continual refinement of additional capabilities to drive growth and business impact.

Holding positions of successive accountability since joining MetLife in 1998, Moser was responsible for developing and driving MetLife’s public exchange strategy and leading the execution of MetLife’s Health Care Reform program. She has driven multiple customer implementations, including MetLife’s largest group customer, the TRICARE Dependents program. Moser has also been responsible for directing Insurance Products strategy and managing the technology and business planning process for a complex portfolio of multiple products and services.

Prior to MetLife, Moser had over a decade of experience in the information management field at companies including EMI-Capitol Music Group and Ernst & Young.