Chip Bell 
Chip Bell is the founder of The Chip Bell Group, and co-author of Customer Loyalty Guaranteed. His consulting practice focuses on helping organizations build a culture that supports long-term customer loyalty.
Website
www.chipbell.comInterviews with Chip Bell
How customer loyalty drops straight to the bottom line
How to gain insight into what causes customer loyalty
Checking back for post-pandemic customer expectations
Tapping your customer’s imagination for future plans
Checking back for post-pandemic customer expectations
Tapping your customer’s imagination for future plans
Use the pandemic period to demonstrate your values to customers
How to deliver customer relevance even if you can’t serve them
How the world is impacting your customer relationships
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Articles by Chip Bell
The Gift of Balance
Brain Trust member Chip Bell writes on the importance of effective mentoring in an ever changing business world.
Serving the least of these
Chip Bell explains how your customers are your neighbors and deserve your very best.
Conducting the Learning Symphony
Chip Bell explains how organization can become the enemy of passion.
Service Feistiness
In these times of turbulence and anxiety, it's important for small business owners to remain feisty and survive, according to Chip Bell and John Patterson.